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NEA BAPTIST MEMORIAL HOSPITAL AMONG TOP 5% IN NATION, RECOGNIZED AS ONE OF HEALTHGRADES 2013 OUTSTANDING PATIENT EXPERIENCE AWARD RECEIPIENTS

Jonesboro, AR, August 27, 2013 – NEA Baptist Memorial Hospital has received the Healthgrades Outstanding Patient Experience Award for five years in a row and has been recognized as being in the top 5% of hospitals in the nation for four years in a row. NEA Baptist Memorial Hospital is the only hospital in the Northeast Arkansas region to receive the distinction and only one of four hospitals in the state of Arkansas.

In addition to these awards, NEA Baptist announced in early 2013 that they were the recipients of Healthgrades Orthopedic Surgery Excellence award for the second year in a row. This award ranked NEA Baptist as #1 in Arkansas for orthopedic services and among the top 5% of hospitals in the nation for orthopedic services.

“This award truly recognizes our focus and commitment to providing our patients with the best health care experience possible-each and every time,” said Brad Parsons, NEA Baptist Memorial Hospital’s Chief Executive Officer. “Winning this award for five years straight says a lot about our employees and their commitment to our patients.”

NEA Baptist Memorial Hospital has been named one of a select group of elite hospitals identified as providing outstanding performance in the delivery of a positive experience for patients during their hospital stay, as measured by Healthgrades, the leading online resource that helps consumers search, evaluate, compare and connect with physicians and hospitals. 

To identify the 2013 Outstanding Patient Experience Award recipients, HealthGrades analyzed HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) hospital survey data obtained from the Centers for Medicare and Medicaid Services, from April 2011 to March 2012. Award recipients performed in the top 10% in the nation for patient satisfaction, based on survey responses from patients treated at those facilities. Hospitals had to meet bed size, survey-response size, and clinical-quality thresholds in order to be eligible for the award.

“As hospitals continue to struggle with the delivery of high-quality, safe care in the face of mounting financial and regulatory pressures, the hospitals who have achieved Healthgrades 2013 Outstanding Patient Experience Award stand above the rest in terms of providing the most positive experience for patients during their hospital stay,” said Evan Marks, EVP Informatics and Strategy. “This exceptional performance reflects a commitment to superior quality of clinical care.”

About NEA Baptist Memorial Hospital

NEA Baptist Memorial Hospital is an affiliate of Baptist Memorial Health Care, an award-winning network dedicated to providing compassionate, high-quality care for patients. The 100-bed facility has partnered with NEA Baptist Clinic to provide integrated health care in the Northeast Arkansas area. The hospital offers a number of services, including cancer, emergency, neurology, radiology and surgery. The hospital’s Women’s Center offers labor and delivery services as well as childbirth and breastfeeding classes, and its Heart Center offers interventional cardiology, cardiac rehabilitation and chest pain emergency care, among other services.

NEA Baptist Health Systems is in the process of building a new medical campus which will include a new hospital and specialty clinic as well as a free standing cancer care center on the northeast side of Jonesboro.  For more information about NEA Baptist, please visit www.neabaptist.com.

About Healthgrades

Healthgrades, headquartered in Denver, Colorado, the leading online resource for comprehensive information about physicians and hospitals. More than 225 million consumers use the Healthgrades websites to search, evaluate, compare and connect with physicians and hospitals that best meet their treatment needs.  Consumers are empowered through use of the Healthgrades proprietary information about clinical outcomes, satisfaction, safety, and health conditions to make more informed healthcare decisions and take action.  For more information please visitwww.healthgrades.com and www.bettermedicine.com.

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Editors note: For more information about Healthgrades, to download a full copy of the report or to get information about hospital and physician quality, visit: www.Healthgrades.com today or by contacting Deaundra Waddell at Deaundra.waddell@neabaptistclinic.com.